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With this service, from aTICser we take care of the management and maintenance of infrastructure. For this we have staff fully trained and updated. We make monthly or biweekly with all the information about the incidents occurred, the solutions and preventive and reactive actions that have been carried out.

With us you can have your own IT department, and from day one have:

  • Personal adviser: Who will do a free scan of your system-level communications, security, privacy and availability of data, software, etc .... This person will try to align their systems with your business objectives, with a foothold in doubt.
  • Customer Care Center: Who will treat you and your company members to spot possible problems on your system, through a dedicated phone line and a schedule tailored to the needs of your business.
  • Remote System troubleshooting: An innovative system that uses high technology to access your system instantly without having to move staff, acting with complete transparency. This allows you to receive on-line service, no waiting, reflecting in increased productivity saving time and money.

For your business to devote himself exclusively to his own business, we deal with, among others, issues such as:

  • Installation and maintenance of computers, applications and networks.
  • Fault management and hardware issues.
  • User administration, mail server and licenses.
  • Make all necessary updates.
  • Recovery in case of incidents occurring.
  • Control of virus and spyware detection.
  • Safety management.
  • Network monitoring and alerts to identify resources for future needs.
  • State of storage available.
  • State of the Internet.
  • Notices downtime on the servers.

Request information without commitment on our computer maintenance services, by completing the contact form or calling 902 109 423